帮一个国外客户问的问题，请相关的技术人员回答一下
1my problem is that i bought a P1300, when ever i try to charge tis battery it give me an error "Bad Charger Connected", i tried both ways, i mean by USB from computer and also by Charger
2
secondly when every i want to burn the bin file Flash Tool give me error that its faild to get BB_Chip_HW Version
请用英文回答，便于我直接拷贝，谢谢！ There three possible reasons for the second problem:
1. bad cable.
2. bad MiniUSB port on P1300.
3. battery voltage is too low. 1. auto format mobile phone
2. check cable first and then check connection between phone and cable,unckeck flashtool BB chip version check option .
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